Privacy Policy
Agrace Beauty & Spa LLC
Rochester Hills, Michigan, USA
Effective Date: October 30, 2026
At Agrace Beauty & Spa, we respect your privacy and are committed to handling your personal information responsibly.
1. Information We Collect
When you contact us, request information, or book an appointment, we may collect:
Your name, phone number, and email address.
Appointment details and service preferences.
Information you voluntarily share during consultations.
Messages sent through our website, email, SMS, or supported messaging services.
Basic website usage information collected through cookies and analytics tools, where enabled.
2. How We Use Your Information
We may use your information to:
Schedule, confirm, and manage appointments.
Answer questions about our services.
Provide personalized beauty and spa services.
Communicate important appointment updates.
Process transactions through our payment service providers.
Improve our website and customer experience.
3. Booking and Third-Party Services
Agrace Beauty & Spa uses third-party platforms, including Squarespace and GlossGenius, for website and appointment-related services.
We may also use Google Business Profile and its messaging features to communicate with customers.
Information submitted through these services may be processed according to their respective privacy policies.
4. Text Messages and AI-Assisted Communication
Customers may communicate with us through SMS or supported messaging platforms.
Some routine inquiries may be answered using AI-assisted messaging tools. Customers may request direct assistance from our team.
Marketing messages, where offered, are subject to applicable consent and opt-out requirements.
5. Information Sharing
We may share information with service providers when necessary to operate our business, manage bookings, process payments, or communicate with customers.
We do not authorize our service providers to use customer information for purposes unrelated to providing their contracted services.
6. Data Security and Retention
We take reasonable steps to protect personal information and retain it only as necessary for legitimate business purposes, recordkeeping, and applicable legal obligations.
No online system can guarantee absolute security.
7. Cookies and Website Analytics
Our website may use cookies and similar technologies provided by Squarespace or integrated services. Visitors can manage certain cookie preferences through their browsers or available website controls.
8. Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and necessary recordkeeping requirements.
9. Children’s Privacy
Our website and online booking services are not specifically directed toward children under 13.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, technology, or applicable requirements. Updates will be posted on this page.
11. Contact Us
For questions regarding this Privacy Policy, please contact:
Agrace Beauty & Spa LLC
1320 South Rochester Road, Suites 203 & 204
Rochester Hills, Michigan, USA
Email: info@agracebeautyspas.com
Website: https://www.agracebeautyspas.com